Help shape the future of water and wastewater rates in Aurora!

We’re considering changes to how water and wastewater services are billed. Your input will help ensure the new structure is fair, sustainable, and meets the needs of our community.

How can you participate?

• Take our quick survey
• Share a comment or ask a question

About the current rates: What you need to know

In 2025, the Town of Aurora will spend $32 million to provide water and wastewater services. This money covers two types of costs:

1. Fixed Costs (about 13% of the budget)

• These don’t change based on how much water people use.
• Examples: repairing or replacing pipes and infrastructure.
• These costs happen no matter what.

2. Variable Costs

• These go up or down depending on how much water is used.
• Example: The more water residents use, the more the Town has to pay York Region for water and wastewater services.

How You’re Charged

By law, the Town must recover all these costs through water bills.

Right now, Aurora uses a 100% variable rate system, which means:

• You only pay for the water you use.
• Homes that use little or no water (like vacant homes) still benefit from the system but pay very little.
• People who use more water end up covering most of the fixed costs, even though those costs don’t depend on usage.

What we are considering:

As the Town’s water and wastewater infrastructure gets older, the costs to rehabilitate and replace this infrastructure have increased significantly resulting in higher fixed costs that must be covered through the rate structure. Variable operating costs have also grown significantly.

We’re exploring new options to:
Ensure fairness: Everyone contributes toward fixed costs which are unavoidable.
Promote conservation: Encourage responsible water use.
Improve revenue stability: Ensure fixed costs which are critical in ensuring water and wastewater infrastructure reliability are funded.